> For the complete documentation index, see [llms.txt](https://btwb.gitbook.io/btwb/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://btwb.gitbook.io/btwb/admin/btwb-ai.md). # BTWB AI Ask BTWB AI questions about your gym in plain language, such as revenue, attendance, and memberships, and get answers from your live BTWB data. ### Overview **BTWB AI** is a chat built into the admin. Ask it questions about your gym in plain language, such as *"How did revenue in June compare to May?"* or *"Who hasn't checked in for three weeks?"*, and it answers from your live BTWB data. *** ### Who Can Use It Owners and admins can use BTWB AI. It works with the gym you have open, and it can only see what you're allowed to see. *** ### Opening BTWB AI * **From the Dashboard** — Click a suggested question on the **BTWB AI** card, or type your own in **Ask about your gym…**. See [The Dashboard](/btwb/admin/the-dashboard.md). * **From the app launcher** — Click the grid of dots at the top right, then **BTWB AI**. * **From search** — Search for **Gym AI** and open the result. *** ### Asking Questions * Click a suggested question to ask it, or type your own in **Type a message...** and press **Enter**. * Ask follow-up questions. BTWB AI remembers the conversation while the page is open. * To stop an answer while it's being written, click the square stop button. * To start over, click the back arrow at the top left. *** ### What It Can Answer BTWB AI reads your gym's data as you ask, including: * **Operations** — memberships, billing, revenue, attendance, and client reports. * **Coaching** — your members' training, health, planning, and social data. * **Help articles** — how to do things in BTWB. When an answer draws on a help article, it links to it as **BTWB Knowledge Base Article**. BTWB AI doesn't give fitness, coaching, or workout-planning advice, and it only answers questions about BTWB and your gym. *** ### Changes It Can Make BTWB AI mostly reads your data, but if you ask, it can also make a few changes: check a client in, cancel a booking, apply an appointment credit, or ask a client to sign a document. It makes these changes without asking you to confirm, so word requests carefully. It can't charge a card, edit a membership, or change your class schedule. *** ### How Answers Look Answers appear as they're written, with lists, tables, and links. Each answer has a copy button, which copies the answer's text. BTWB AI doesn't draw charts. *** ### Good to Know * **Chats aren't saved.** When you leave or refresh the page, the conversation is gone, so copy anything you want to keep. * **Check important numbers.** BTWB AI can make mistakes. Check numbers you'll act on against your reports, and let support know at when it gets something wrong. * **An answer can fail.** If you see "Sorry, something went wrong while processing that response.", ask again. If it keeps happening, tell support and include the reference code. *** ### Related Articles * [The Dashboard](/btwb/admin/the-dashboard.md) * [Gym Reporting](/btwb/admin/gym-reporting.md) * [How to Connect BTWB to Claude (AI Agents)](/btwb/admin/tools-and-integrations/how-to-connect-btwb-to-claude.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://btwb.gitbook.io/btwb/admin/btwb-ai.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.